Privacy Policy – SK Sports Recovery

Effective Date: November 2025
Last Updated: November 2025

SK Sports Recovery (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile app and related services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information

Name, email address, phone number
Booking details (service type, preferred date/time)

Health and Recovery Information

Details you choose to provide about your injury, pain, or recovery goals to personalize your treatment and recommendations

Payment Information

Payment details processed securely through Stripe (we do not store full card numbers or sensitive payment data on our servers)

Technical and Usage Data

Device type, operating system, and app usage statistics (for app functionality and performance improvements)

2. How We Use Your Information

We use your data to:

Manage and confirm bookings or inquiries
Provide sports therapy and recovery services
Communicate with you about your appointments or updates
Process payments through Stripe
Improve app performance and user experience
Comply with legal or regulatory requirements

We do not sell your personal or health information to third parties.

3. Data Sharing and Third Parties

We may share data only when necessary to deliver our services:

Stripe Payments: to securely process payments
Service Providers: for app maintenance or analytics (e.g., Google Analytics/Firebase, if used)
Legal Requirements: if required by law or to protect our legal rights

All partners and third parties are required to comply with privacy and data-protection standards consistent with this policy.

4. Data Retention

We retain your information only as long as necessary for:

Service delivery and follow-up
Legal and accounting obligations

When data is no longer needed, it is securely deleted or anonymized.

5. Data Security

We use encryption and secure storage to protect your personal and health data in transit and at rest.
Access to client data is strictly limited to authorized SK Sports Recovery personnel.

6. Your Rights

You have the right to:

Access and review your personal data
Request correction or deletion of your data
Withdraw consent for data processing (where applicable)

To make a request, contact us at:
📧 sksportsrecovery@gmail.com

7. Account and Data Deletion

If you have created an account or submitted booking details through the app, you may request deletion of your data by emailing sksportsrecovery@gmail.com.
We may retain certain information for legitimate business or legal purposes (e.g., completed transactions or invoicing).

8. Children’s Privacy

Our app and services are intended for users aged 18 and older. We do not knowingly collect data from minors.

9. International Data Transfers

Your data may be processed or stored on servers located outside your country of residence, including in regions where data protection laws may differ. We take all reasonable measures to ensure your data remains protected.

10. Changes to This Policy

We may update this Privacy Policy periodically.
The latest version will always be available within the app and on our Play Store listing.
Continued use of the app after any updates means you accept the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:
📧 sksportsrecovery@gmail.com
📍 Dubai, United Arab Emirates